Your wellbeing is our priority

Responsible Gaming — Stay Safe at bajiliv

Bajiliv believes gaming should be fun, not stressful. That's why we've built a safe, controlled, and responsible environment for every member — where the enjoyment is real.

18+
For adults only
24/7
Support & Assistance
5
Safety tools available
৳0
Free Consultation
Our Position

Gaming is meant to be fun — that's our core belief

Joining bajiliv means more than accessing a gaming platform — you become part of a responsible community. We firmly believe that responsible gaming isn't just about following rules; it's about enjoying entertainment while keeping your own well-being and your family in mind.

Online gaming is growing fast in Bangladesh — but it comes with real risks. bajiliv has taken proactive steps from the start to address those risks. Our responsible gaming program is here to help you understand your limits and play within them.

Remember — gaming is a form of entertainment. It's not a source of income or a solution to financial problems. bajiliv will never encourage you to bet beyond your means.

bajiliv's commitment: We operate under a Curaçao eGaming license and follow international responsible gaming standards.

Safety Measures

How bajiliv keeps you safe

Our responsible gaming tools are completely free and available to use at any time.

Set a Deposit Limit

You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends — but it can be lowered at any time, effective immediately.

Session Time Limit

Decide how long you want to play before you start. Once your time is up, bajiliv will automatically log you out and send you a rest reminder.

Cooling-Off Period

Whenever you feel like you need a break, use the cooling-off option. You can temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion

For a longer break, choose self-exclusion. You can fully deactivate your account for anywhere between 6 months and 5 years. During this period, you won't receive any promotional messages either.

Loss Limit

Set a limit that automatically stops play once you've lost a certain amount. It keeps your budget safe and protects you from further losses.

Age Verification & KYC

Bajiliv strictly enforces an 18+ policy. Age verification is mandatory at registration. No underage user will be permitted to access our platform.

Step by Step

How to Use the Protection Tools

All these tools can be activated in just a few minutes from your account settings.

Log in to your account

Log in to your bajiliv account and click the profile icon in the top right corner.

Go to the "Responsible Gaming" menu

From the Settings menu, select the "Responsible Gaming" option.

Activate your chosen tool

Set a deposit limit, session time, loss limit, or cooling-off period — whatever you need.

Confirm

An OTP will be sent to your registered mobile number to confirm the change. Enter it to activate the tool.

Contact our support team

Reach out to our support team whenever you need help. Bengali assistance is available 24/7.

Limit Controls

Available Limit Options

Choose whichever limit works best for you.

Daily Deposit Limit

Decide on a maximum daily deposit amount before you start

Weekly Deposit Limit

Set a cap on your total deposits for the week

Monthly Deposit Limit

Set a maximum limit on your total monthly spending

Session Time Limit

Set a time limit for how long you play in a single session

Loss Limit

Play will automatically stop once you've lost a set amount

Self-Exclusion (6 months — 5 years)

Fully suspend your account for an extended break

Keep in mind: Decreasing your limit takes effect immediately, but increasing it requires a 72-hour cooling-off period.

Check Yourself

Are your gaming habits under control?

Ask yourself the questions below. If most of your answers are "Yes", it may be time to seek help.

1

Do you keep playing to try to win back money you've lost?

2

Has gaming damaged your relationships with family or friends?

3

Do you often end up spending more than your budget?

4

Do you feel restless or irritable when you're not gaming?

5

Is gaming affecting your work, studies, or sleep?

6

Are you placing bets in secret, without anyone knowing?

7

Have you had to borrow money to cover your gaming expenses?

8

Do you find yourself unable to stop playing even when you want to?

If you answered "Yes" to more than 3 questions, please reach out to the support centers listed below or speak with bajiliv support.

Our Core Principles

5 Golden Rules of Responsible Gaming

1
Set your budget in advance

Decide how much you can afford to spend before you start playing. Once that budget is gone, stop — don't spend more chasing a win.

2
Respect your time limits

Avoid long uninterrupted sessions — take regular breaks. Set a timer and stop voluntarily when your time is up.

3
Don't bet on impulse

Never bet when you're angry, frustrated, or under the influence of alcohol. Responsible gaming means playing with a clear head and a calm mindset.

4
Accept your losses

Losses are part of the game. Chasing them by placing bigger bets is a dangerous habit — don't do it.

5
Let your family know

Tell a family member or trusted friend about your gaming habits. Being open is one of the most effective ways to prevent addiction.

6
Don't hesitate to ask for help

If you're struggling to stay in control, contact bajiliv support right away. Asking for help takes courage.

Help Center

You're not alone — help is available

Gaming addiction is a health issue. It's not something to hide — it's something to get help for.

Bajiliv Support

Our trained support team is available around the clock. Speak to us in Bangla — your privacy is fully protected.

support@bajiliv.bet
Live Chat

Click the live chat button at the bottom right of the platform. Our team will respond within minutes.

Active 24/7
Email Support

Email us with a detailed description of your issue. You'll hear back from our expert team within 24 hours.

support@bajiliv.bet

All communication with bajiliv is completely confidential. Your information will never be shared with any third party.

For Parents

Keep your family safe

Bajiliv strictly prohibits anyone under 18 from accessing the platform. Parents can also take some precautionary steps:

  • Keep devices and passwords out of children's reach
  • Enable parental controls in your browser
  • Let us know immediately if a minor is using an account
  • Have an open conversation with your family about responsible gaming
  • If you're unsure, email us at support@bajiliv.bet

If an underage account is detected, it will be closed immediately and the balance refunded.

bajiliv's Commitment to Families

Mandatory age verification at registration
Account investigation upon parental request
Supporting a Family Member's Self-Exclusion
Option to opt out of all promotional messages
Confidential counseling service in Bangla
Referrals to third-party addiction specialists
FAQ

Responsible Gaming FAQ

Your account cannot be reactivated until the self-exclusion period has ended. Once it expires, you'll need to contact support, and your account will be reinstated after a cooling-off period. This process is intentionally kept slow.

No. Increasing your deposit limit requires a 72-hour cooling-off period — giving you time to reconsider. However, lowering your limit takes effect immediately.

Yes. bajiliv uses automated systems to detect unusual betting patterns, sudden large deposits, or extended sessions. If any of these are flagged, our team may proactively reach out to you.

Family members can contact support@bajiliv.bet to raise concerns. However, for legal reasons, we cannot close an account without the account holder's consent. We can step in as a mediator to help.

Before activating self-exclusion, you'll have the opportunity to withdraw any remaining balance. Once exclusion is active, no new transactions will be possible, but your existing balance will be safely held.
Enjoy Safely

Play Responsibly — Keep the Fun Going

Bajiliv is with you — in the good times and when you need support. Join now and enjoy a safe gaming experience.

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